Q: What kind of items do you sell?
A:  Industrial Equipment ranging from controls to heavy-duty plant support equipment such as chillers, generators, boilers, air compressors, robots, etc.  Our controls store site is very user-friendly and you can shop for any kind of industrial equipment related controls.  Popular brands such as Allen Bradley, Siemens, Cutler-Hammer,  Square D, Lucent Technologies, Schneider, etc.  See our categories for all manufacturers carried.  These controls range from Programmable Logic Controllers, Variable Frequency Drives, Motor Starters, Power Supplies, Contactors, Power Meters, etc, etc.  For a complete list, just go to our home page/store site.  

Q: Where do you get such a variety of used controls and equipment from?
A: Most of our products come from plants that have either closed down or re-tooled.  

Q: How do we justify buying used equipment?  What if it does not work when it gets here?
A: Buying used can save you thousands in a pinch and furthermore increase your delivery time to get your plant up and running again.  Rather than wait for a manufacturer to produce a new part that could take weeks, buying used equipment makes better sense.  We have a 30-day return policy on most items we sell, in most cases replacing the unit with a different one if we have one in stock, or refunding your money in the event that we don’t.  Some of the equipment we sell is first powered up as seen in the photos on the item's description or listing.  

Q: Where is the equipment being shipped from?  
A:  We only have one warehouse located in Belgium, Wisconsin.  Unless otherwise noted, the items are stored here in our temperature-controlled warehouse.  

Q: What forms of payment do you accept?  
A: Most online shopping payment options are listed right in the listing for you.  Each item depending on size or amount may have different options available.  See each listing and it will answer your question more directly.  We do however accept most major credit cards, pay-pal, and bank wire transfers.  Again, each situation will be handled differently depending on the item's location, size, amount, etc.  

Q: What forms of shipping can you offer?
A: Since the range of items we sell is so diverse, the shipping options, therefore, are nearly as diverse.  Many of the smaller electrical controls would be your typical USPS, UPS, or Fed-Ex.  However, the larger industrial item would be freight, LTL, flatbed, etc.  If it is a larger item that needs specialty shipping care, call us for a shipping quote at 1-877-GIBUYS1.  

Q: I have a specific question about an item’s condition or series, how can I get my question answered the fastest?
A: We love talking to our customers.  Your not a bother to call us with any question regarding an item.  Just have the GIbuys item number handy and call the office.  Our phone number is listed on the top and bottom of the site, so finding us is easy.  You can also use the “Online Chat” feature on our site.  See the bio’s section of the site to see a picture of who’s helping you on the phone.  

Q: Does Green Industrial™ buy items like you have listed on your site?  
A: Yes, GIBUYS would love to see the item you have for sale.  No item is too large or too small.  Email it directly to our buyer at mike@gibuys.com.  It can be a single electrical control such as a Programmable Logic Controller (PLC), a large piece of industrial equipment such as a generator, or even an entire plant that needs to be liquidated.  We have three main business models under one name.  See our portal site at www.gibuys.com

Q: Can I visit your warehouse to inspect an item before I buy it?  
A: Absolutely and we encourage it.  We love site visits from our customers, see our ”Contact Us”  page for info.  Also, many of our customers have taken advantage of companies like “We Go Look”.  Companies that perform inspections for you and report back with a detailed description of their findings.  Were open to working with companies like this to make your buying experience even better.